Legacy


  1. Home
  2. Legacy
  3. SSH / VPN / FTP
  4. Fixing FTP error: GnuTLS error -8: A packet with illegal or unsupported version was received
Click here for full details

Fixing FTP error: GnuTLS error -8: A packet with illegal or unsupported version was received

If while trying to login to your FTP account via the popular FTP client Filezilla to our legacy hosting environment and you receive the following error,

Error: GnuTLS error -8: A packet with illegal or unsupported version was received.
Status: Connection attempt failed with "ECONNABORTED - Connection aborted".
Error: Could not connect to server

You can fix this with a slight change to your connection settings:

  • Click Edit
  • Settings
  • Connection
  • Under TLS options, set this to TLS 1.0

You should now be able to connect without the error.

Click here for full details

Classification: Public
Last saved: 2023/02/07 at 14:15 by Jamie

How can we help?