At Pipe Ten we pride ourselves on our technical support. For us to provide you with our high level of expertise, advice and knowledge we need support tickets raised from the appropriate account.
These tickets not only authenticate you against the account so we can provide direct/explicit guidance, but this also keeps a record of issues and helps us improve our documentation and keep the level of support up to our high standards with constant improvement.
Enterprise accounts (whm.pipe.co)
Our enterprise and SSL customers need to login and submit a ticket via our whm.pipe.co control panel.
How to raise a ticket whm.pipe.co login Request a password reset
Legacy hosting accounts (cp.pipeten.co.uk)
For our legacy Windows & PHP hosting packages, we require a ticket submitting via your my.pipe.co account login.
How to raise a ticket my.pipe.co login Request a password reset
Web hosting & domain accounts (purely.website)
Customers requiring assistance with any of our purely.website web hosting services, including domain management, DNS configuration, URL forwarding, email hosting, or web hosting, must submit an authenticated support ticket via their control panel.
How to raise a ticket purely.website login Request a password reset
If you are unable to login to an account for any reason please complete the contact form and a member of staff will be in touch.
Classification: Public
Last saved: 2025/02/14 at 14:35 by Jamie