Pipe Ten is a provider and location agnostic value driven service provider. This means we will work with any other software, security, facility, cloud, network or location where it will result in the maximal value being returned to the customer.

However, providing that value often means that we may preference the provision of our own products or services where we have invested to bring economy-of-scale and efficiency through similarity and our own data centre partners and hardware infrastructures.

Pipe Ten operates its own services from DC0 Manchester, with customers services predominantly being deployed between DC1 Sheffield and DC2 Derby in the UK. Backup services are generally provided from the opposite data centre to which any customers active solution is deployed (DC1<>DC2) or from shared backup services via DC0. The Pipe Ten team and offices are based in Sheffield, South Yorkshire in the UK.

Azure Cloud

As an infrastructure agnostic provider, Pipe Ten works is happy to supply or work with any infrastructure that works for you our customer.

Microsoft Azure is a popular choice amongst customers running Windows based applications and provides easy access to licensing, scaling and distribution.

We are able to offer a full range of Azure cloud services with extensive experience relating to Application Gateways, Azure AD, Virtual Machines, VNETS, SQL, Availability Groups, Pooling and more. The majority of our existing services such as Backup, Monitoring, Addressing and Expertise are fully Azure compatible.

Many applications now benefit from a blend of physical and cloud capacity, and Pipe Ten has experience with ExpressRoute using physical circuits bringing connectivity 10Mbps to 10Gbps at on-net locations, enabling hybrid cloud for cost optimised compute and licensing usage.

Private Cloud

Your perfect private cloud solution is built from one or more network, compute and storage resource units which are distributed across Pipe Ten’s next-generation node infrastructure to power private cloud instances and your application’s success.

Fixed cost, Fixed location, Standards Compliant Cloud Computing

Every solution is provided with:

• IaaS (hardware and virtualisation infrastructure) managed to ISO27001 and PCI DSS standards.
• Web based orchestration control panel for the creation and management of private cloud OS instances across multiple hardware nodes.
• 24/7/365 access to Pipe Ten’s engineering expertise to assist and manage on your behalf.
• Easy access to Pipe Ten’s full-stack services.
• Only pay for the resources you need, when you need them.

Network

Networking between the public internet and private cloud instances, or privately between cloud instances.

• pfSense stateful packet inspection firewalling.
• High Availability Active/Passive as default.
• High Availability & Diversity WAN Internet /29 IPv4.
• High Availability LAN with Private VLAN between nodes.
• Optional IPSec, OpenVPN, L2TP over IPSec & more.
• Optional NIDS, NIPS & UTM like capabilities.
• 95th percentile public ingress/egress bandwidth.

Compute

Processor and memory resource units to be divided between or shared by private cloud instances.

• RAM & CPU resource allocations bundled into units.
• Example compute unit is 16GB RAM & 8 vCPU.
• One or more compute units are assigned to physical nodes.
• Multiple compute units may be assigned to multiple locations.
• Private cloud instances then are created and managed as required.
• Choose from multiple Operating Systems and Templates.
• Scale both resources and instances on demand.

Storage

Data storage resource units to be divided between or shared by private cloud instances.

• RAID1 disk mirroring minimum.
• High performance SSD by default.
• Scalable in 100GB increments.
• Billable based on allocation.
• Usable by one or multiple compute instances.

Public Cloud

Pipe Ten has historically always preferenced being able to “put a physical hand on its servers and data” and only dealt with owned, physical, auditable hosting facilities of sufficient standard without any vendor tie-in. As the industry has evolved we recognise the commodity of resource and benefit that software public clouds bring.

Our provider and software agnostic approach allow us to pick the best cloud for the job, our experiences include but are not limited to AWS, Azure, Alibaba and Digital Ocean public cloud infrastructures.

DC0 – Manchester

DC0 Manchester is where most of Pipe Ten’s support services reside such as this website and monitoring services to keep it external to all customer’s infrastructure.

• ioMart Plc, Manchester Technology Park.
• Secured, Controlled and Managed to PCI DSS for Service Providers and ISO 27001 standards.
• N+1 or better rack level phases, to UPSs, to Generators, to National Providers.

DC0 Manchester Facility Specification

• Operator: ioMart PLC
• Operational: ~2001
• Network: 40++ Gbps diverse MPLS ring
• Power: 2MWA
• UPS: N+1
• Generator: N+N
• Cooling: N+N
• Fire: N+1
• Security:
  • Detached building in secure compound.
  • HMG Tier-3 physical compliance
  • Securex Fencing
  • 24/7/365 onsite presence
  • Two-Factor access authentication
  • CCTV and audit
• Compliance:
  • ISO 27001 Supplier
  • PCI DSS for Service Providers

DC1 – Sheffield

Pipe Ten operates its own private racks, hardware and network infrastructure in all partner facilities with only Pipe Ten having explicitly audited access in all normal circumstances. DC1 Sheffield is a popular option for customers seeking rapid engineer response or volume network pricing.

• ASK4 Data Centres Limited, Sheffield.
• Secured, Controlled and Managed to PCI DSS for Service Providers and ISO 27001 standards.
• N+1 or better throughout.
• DC1 is often paired with DC2, with customers preferencing fail-over and/or DR backup capacity to DC1.

DC1 Sheffield Facility Specification

• Operator: ASK4 Data Centres Limited
• Operational: ~2013
• Network: 40++ Gbps diverse MPLS ring
• Power: 1.5MWA
• UPS: N+1
• Generator: N+N
• Cooling: N+N
• Fire: N+1
• Security:
  • Detached building in secure compound
  • HMG Tier-3 physical compliance
  • Securex Fencing
  • 24/7/365 onsite presence
  • Two-Factor access authentication
  • CCTV and audit
• Compliance:
  • ISO 27001 Supplier
  • PCI DSS for Service Providers

DC2 – Derby

Pipe Ten operates its own private rack, hardware and network infrastructure in each partner facility, with only Pipe Ten having explicit audited access in all normal circumstances. DC2 Derby is a popular option with customers seeking optimum diversity.

• Node Ltd DC2, Pride Park, Derby.
• Secured, Controlled and Managed to PCI DSS for Service Providers and ISO 27001 standards.
• N+1 or better throughout.
• DC2 is often paired with DC1, with customers preferencing active processing capacity to DC2.

DC2 Derby Facility Specification

• Operator: Node4 Ltd
• Operational: ~2008
• Network: 10++ Gbps diverse MPLS ring
• Power: 2.5MWA
• UPS: N+1
• Generator: N+N
• Cooling: N+N
• Fire: N+1
• Security:
  • Detached building in secure compound.
  • HMG Tier-3 physical compliance
  • Securex Fencing
  • 24/7/365 onsite security
  • Two-Factor access authentication
  • CCTV and audit
• Compliance:
  • ISO 27001 Supplier
  • PCI DSS for Service Providers

Pipe Ten Offices

While Pipe Ten provides physical office environments for its team for efficiency and operational security, our disaster recovery approach means we do not rely on the physical availability or security of our offices to provide protection for you and your digital assets (with this being handled at the device/software/network/data layers or end-to-end).

Originated in the world famous “Steel City” of Sheffield, Pipe Ten are privileged to be located in a green modern cityscape set against the stunning backdrop of the Peak District National Park.

• Operator: Pipe Ten Hosting Ltd, 35 & 39 Mowbray Street, Sheffield, S3 8EN
• Seats 12+ persons
• Large meeting room
• Staff room
• 2 kitchens
• 1 toilet and 1 toilet/bathroom.
• Paperless Status: 99.9%
• Energy Saving: 100%
• Security: CCTV and access control throughout.
• Entertainment: Gamecube, Playstaion Classic, NES Classic, SNES Classic and more.

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Last saved: 2024/03/18 at 13:36 by Carl