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How do I view Service Notices?

In Department: General

A guide showing where you can view our service notices.

HTTP Status Codes

In Department: General

This guide provides an overview of common HTTP status codes and a brief explanation as to where you might find them or use them.

NGINX Useful Code

In Department: General

A comprehensive guide providing a code base for performing certain tasks on an NGINX web server.

Data Centre

In Department: Policy Services Terms Infrastructure

This policy contains additional Terms and Service descriptions applicable to the Data Centre Environments hosting the Infrastructure for the services provided by Pipe Ten and should be viewed with associated Order Form, Terms of Service, Service Level Agreement and the Acceptable Use Policy. Data Centre Services All Data Centres hosting Pipe Ten’s infrastructure include the […]

Email

In Department: Policy Services Terms

Email related policy for Pipe Ten's email services.

Security

In Department: Policy Services Terms

Overview In accordance with mandated organisational security requirements set forth and approved by management, Pipe Ten has established a formal set of information security policy and supporting procedures. This comprehensive policy document is to be implemented immediately along with all relevant and applicable procedures. Additionally, this policy is to be evaluated on a yearly basis […]

x Service (Local Cloud) Policy

In Department: Policy Legacy

This schedule contains additional Terms of Service, Service Description, Acceptable Use and Service Levels specific to the “x” Service Local Cloud elements of the Services provided by Pipe Ten and should be viewed with the associated Order, Pipe Ten’s general Terms of Service and Acceptable Use Policy. Overview Pipe Ten’s “x” Service provides access to […]

Service Level (SLA)

In Department: Policy Company Policy

Overview This Service Level Agreement (SLA) is designed to meets the needs of customers while reinforcing Pipe Ten’s commitment to providing customers with the best possible service. The Schedule outlines what levels of service can be expected and the Remedies outline Pipe Ten’s guaranteed response rate and illustrate what credit a customer is eligible for […]

Terms of Service

In Department: Policy Company Policy

Introduction These General Terms and Conditions set out: The terms and conditions under which Pipe Ten Hosting Ltd will provide services to Customers. The Customer’s legal rights and remedies and should be read carefully prior to ordering any Services. Agreement The Agreement is formed between Pipe Ten Hosting Ltd and (‘the Customer’) named on the […]

Acceptable Use

In Department: Policy Company Policy

This Acceptable Use Policy (AUP) applies to all services taken from Pipe Ten and should be viewed in conjunction with Pipe Ten’s core Terms of Service. Overview Pipe Ten’s Acceptable Use Policy (AUP) is provided to give the Subscriber a clear understanding of what Pipe Ten expects of them while using Pipe Ten services and […]