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Maintenance Policy

In Department: Policy

Policy relating to Pipe Ten’s maintenance services. Last changed: 2020/09/16 at 14:21 by Gavin Kimpton

How to put Magento 2.x into maintenance mode

In Department: Applications

This guide shows how to put Magento 2.x into maintenance mode.

How to put Magento 1.x into maintenance mode

In Department: Applications

This guide explains how to put Magento 1.x into maintenance mode.

Software Update Policy (SUP)

In Department: Policy Maintenance Policy

Background This document outlines the policy of patching and updating in place within different Pipe Ten services and service levels. This Patching Policy forms part of the overall Information Security Policy. Outdated software can contain instability, vulnerability, no longer qualify for support and otherwise is not indicative of a secure IT environment. It is necessary […]

How do I view Service Notices?

In Department: General

A guide showing where you can view our service notices.

HTTP Status Codes

In Department: General

This guide provides an overview of common HTTP status codes and a brief explanation as to where you might find them or use them.

Security Policy

In Department: Policy

Overview In accordance with mandated organisational security requirements set forth and approved by management, Pipe Ten has established a formal set of information security policy and supporting procedures. This comprehensive policy document is to be implemented immediately along with all relevant and applicable procedures. Additionally, this policy is to be evaluated on a yearly basis […]

x Service (Local Cloud) Policy

In Department: Policy Legacy

This schedule contains additional Terms of Service, Service Description, Acceptable Use and Service Levels specific to the “x” Service Local Cloud elements of the Services provided by Pipe Ten and should be viewed with the associated Order, Pipe Ten’s general Terms of Service and Acceptable Use Policy. Overview Pipe Ten’s “x” Service provides access to […]