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x Service (Local Cloud) Policy

In Department: Policy Legacy

This schedule contains additional Terms of Service, Service Description, Acceptable Use and Service Levels specific to the “x” Service Local Cloud elements of the Services provided by Pipe Ten and should be viewed with the associated Order, Pipe Ten’s general Terms of Service and Acceptable Use Policy. Overview Pipe Ten’s “x” Service provides access to […]

Service Level (SLA)

In Department: Policy Core Policy

Overview This Service Level Agreement (SLA) is designed to meets the needs of customers while reinforcing Pipe Ten’s commitment to providing customers with the best possible service. The Schedule outlines what levels of service can be expected and the Remedies outline Pipe Ten’s guaranteed response rate and illustrate what credit a customer is eligible for […]

Modern Slavery & Human Trafficking

In Department: Policy Core Policy

This statement is made by Pipe Ten Hosting Ltd as per Section 54 of the Modern Slavery Act 2015 and in relation to modern slavery and human trafficking. Our Structure Pipe Ten Hosting Ltd, including but not limited to “Pipe Ten” and “purely.website” brands; is an independent web application infrastructure and service provider. Our head […]

Legacy Automated Migration Service (AMS)

In Department: Policy Legacy

From time to time you may wish or need to move your account to a different or newer server to take advantage of the latest technologies. Pipe Ten can provide automated migration of web content and DNS records and assistance with the transfer of database data in order to meet this objective. There is no […]